HomeMy WebLinkAboutINF-253Bergen Community College
School of Business, Social Sciences and Public Service
Course Syllabus
Information Technology
Course Title:
INF-253 Technical Communications
Credits/Hours:
3 credits/2 hours lecture, 2-hour lab
Course Description:
This course employs computer-assisted methods for planning and presenting technical
information in a clear and concise manner. Emphasis is placed on designing effective methods
for determining the structure of oral, written, and graphic communications in a technical
environment. Topics presented include preparation of end-user documentation; presenting
technical information to non-technical individuals; reporting, extracting, charting, and
summarizing data.
Recommended Co-requisite:
INF-161 or INF-162 or INF-163 – Introductory Internet course
Student Learning Objectives Assessment Measures
1. Understand technical communication. Exam
2. Acquire the tools of technical communication. Projects/assignments
3. Use the computer and Internet as the object for creating all
written communications and to prepare all visual support
materials.
Projects/assignments
4. Create effective documents, charts, and visual support
materials.
Projects/assignments
5. Present technical material orally and in the written form. Exam/assignments
Textbooks and Supplies:
See course outline
Course Content:
See course outline
Assessment:
An average of 60% from combined assessment measures is required to demonstrate
proficiency in course material.
Three Examinations 50%
Project Work
Written assignments 30%
Oral presentations 15%
Class Participation 5%
Note: All materials must be prepared in the Microsoft Office suite. The course will require
students to search information, create documents with image files, as well as import them into
various application programs.
Exams and Quizzes:
During the course of the semester there will be 3 exams and 10 true -false quizzes given. The
quizzes will be based on the prior week’s lecture and readings. They are provided to assist in
empowering the student with his or her grade. The quizzes will be available at the beginning
of the class to all who are present in the classroom. If the sum of the quiz grades exceeds 75
points at the end of the semester, this sum will be used to replace the student’s lowest
exam grade. For example if the sum of the quizzes equals 87 and the student earned a grade
of 68 on the second exam, the 87 will replace the 68 within the instructor’s grade book. Also,
should a student miss an examination (with special exception noted below) the sum of the
quizzes regardless of their value will substitute for the test score. Omitted exam substitution
further empowers the student to achieve as it provides the leverage to miss an exam with
planned impact on academic performance.
As a student is not required to take any quizzes, there are no make up possibili-
ties. Should a student arrive late while others are taking a quiz he/she should quietly take a
seat until the rest of the class is finished. Cheating on any quiz revokes this provision in its
entirety.
Testing:
Students are required to take examinations on the day and time they are scheduled. In
certain circumstances a schedule adjustment may be necessary. This must be worked out in
advance with the instructor. It is essential if an exam were missed that the student telephones
the professor concerning any extreme circumstances. It is imperative that the student takes
the responsibility of finishing the examination correctly and completely. Once the examinations
are returned to the students, there will be no grade adjustments made due to inappropriate
completion of the responses.
The instructor can be reached by telephone, e-mail, or written note left in the Divisional
Office (during the day) A-306C or the Evening Office L-113. If there are extreme
circumstances (documentation may be required) that prevent a student from taking a test
according to the published schedule, use one of the above options to contact the instructor
before the next class. An arrangement for a special testing schedule is solely at the
discretion of the instructor. A student who waits for the next class session to speak with the
instructor will not be accommodated with a special test schedule.
Laboratory Work:
Many laboratory assignments are hands-on productions as well as collaborative effort among
group members. It is important that the student attend all lab sessions. When lab
assignments are required for grading, they will be submitted as the student exits the lab and
cannot be handed in late. Any unfinished work must be completed during free time; the
student cannot expect to pick up where he/she left off during the prior session when entering
the next scheduled lab. As lab assignments cannot be done any time other than when they are
scheduled, the lowest lab grade will be dropped when calculating the student’s final average.
It is anticipated that students will spend at least four hours per week in the free -time computer
room perfecting their skills and completing their lab assignments. The lab assignments are
required for grading. They must be submitted on the assignment due date, and cannot be
handed in late. Acceptance of late laboratory assignments is solely at the discretion of the
instructor.
Lateness:
The roll will be taken at the beginning of class; if the student is not in attendance at that time,
he/she will be carried in the roll book as being absent unless the instructor is notified
immediately after class. Attendance sheets cannot be adjusted at following class meetings.
Homework:
In addition to any homework assignment given during class, it is a standing assignment that
the student read each chapter of the book prior to its lecture. It is recommended that student
create 3x5” index cards each containing a key term as defined by the author. These cards
become a valuable resource when preparing for an examination.
Oral presentations:
Oral presentations are given only on the dates and times provided in advance. Attendance
is required, as there are no makeup opportunities. It is imperative that the students stay for all
presentations as they are an active part of the audience; failure to stay without permission
will result in grade loss.
Policies:
The student must adhere to all college polices. Due to the nature of this course, it is
recommended that the student review the policy titled “Acceptable Information Technology
Use at Bergen Community College”.
The use of portable electronic devices such as pagers and cell phones is not permitted
while class is in session. Please be sure to silence electronic devices before entering
class.
The use of audio CD or tape players, radios, and college computer s to play music during
class is prohibited.
Students are expected to demonstrate listening, reading, note taking, and writing skills.
The student will need to take notes during class discussions and understand and follow
verbal and written directions. All assignments and correspondence with the instructor
(including e-mail) must be well written in full sentence format. Proper paragraph format
must be used for all postings to the student bulletin board (if applicable).
During periods of explanation, lecture, and when fellow students are speaking, there is to
be no use of the computers; i.e., using the keyboard or mouse. Special consideration will
be provided when students use notebook computers as note taking devices.
The subject line of all e-mail correspondence to the instructor must contain the course
number and section and student’s name. Any e-mail received without this information will
not be opened.
When email is used to submit coursework the student may only s ubmit an assignment
once. The first assignment received will be graded. Duplicate submissions of the same
assignment will be returned as unacceptable.
Within higher education, students are called on to demonstrate understanding and
competency in writing. This means that they must understand the material under study
and express themselves using their own thoughts. Cutting and pasting or copying
another’s information, definitions, opinions, analysis or work is a violation of
academic writing and an infringement on intellectual property. Basically, it is stealing
someone else’s ideas and claiming them to be one’s own. This is a form of plagiarism
which is both unethical and illegal. To engage in this behavior deprives students of the
very education they wish to obtain.
As this is a college credit course in communications, it is expected that students will
demonstrate both their listening and writing skills. Directions will often be given orally and
need be followed completely to insure proper credit.
In borderline cases that arise in almost every class each semester a student’s attendance,
class participation, attitude, and observed effort will be considered in helping to determine
the student’s final grade.
As there is a degree of collaborative effort to complete this course, students need apply a
professional and courteous relationship with classmates; this includes without question a
level of responsibility.